About Us

latest-thing.com is the official e-commerce website of the Cyprus based company, called O.N. Latest Thing Ltd.

Our store is located in Paphos at Athinon Avenue 10, 8035

You can get in touch with us by visiting our store or by calling +357 26 220206.

You also can send us an email on onlatestthing@gmail.com

Information:

Company Name: O.N. Latest Thing Ltd

Contact Info:

Email address: latestthingeshop@gmail.com

Phone: +357 26 220206

Privacy

This Privacy Policy outlines how Latest Thing, an e-commerce website specialising in baby goods, collects, uses, discloses, and protects personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws in Cyprus. By using our website, you consent to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information We may collect the following personal information from you:

• Contact details (such as name, email address, postal address, and telephone number).
• Account information (including username, password, and preferences).
• Payment information (such as credit/debit card details and billing address).
• Demographic information (such as age, gender, and location).
• Information you provide when contacting us, participating in surveys, or subscribing to our newsletter.

1.2 Non-Personal Information We may collect non-personal information about your interactions with our website, including IP addresses, browser type, device information, and website usage data. This information is collected using cookies and similar technologies. Please refer to our Cookie Policy for more information.

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Order Processing We use your personal information to process and fulfill your orders, communicate with you regarding your purchases, and provide customer support.

2.2 Personalisation and Marketing We may use your information to personalize your shopping experience, recommend products, and send you promotional materials, newsletters, and offers. You can opt-out of receiving marketing communications at any time.

2.3 Website Improvement We analyze non-personal information to improve our website, enhance user experience, and optimize our services.

2.4 Legal Obligations We may process your information to comply with legal obligations, such as tax and accounting requirements.

3. Sharing and Disclosure of Information

3.1 Service Providers We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business operations, and providing services to you. These service providers are contractually obligated to protect your information and use it only for the purposes specified by us.

3.2 Legal Compliance We may disclose your information when required by law or in response to valid legal requests, such as government or regulatory inquiries or to protect our rights, property, and safety.

3.3 Business Transfers In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity, subject to the same Privacy Policy.

4. Data Retention and Security

4.1 Data Retention We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

4.2 Security Measures We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure. We cannot guarantee the absolute security of your information.

5. Your Rights

Under the GDPR, you have certain rights regarding your personal information:

• Right to Access: You have the right to request access to the personal information we hold about you.
• Right to Rectification: You can request correction of inaccurate or incomplete personal information.
• Right to Erasure: You have the right to request the deletion of your personal information.
• Right to Restrict Processing: You can request restriction of processing your personal information.
• Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
• Right to Object: You can object to the processing of your personal information based on legitimate interests or direct marketing purposes.

To exercise these rights or if you have any privacy-related concerns or questions, please contact us using the contact information provided at the end of this policy.

6. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically to stay informed about our privacy practices.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Latest Thing E-commerce Athinon Ave. 10, Paphos, Cyprus, 8035

Email: latestthingeshop@gmail.com

+375 26 220206

Payment Methods

Only online payments are accepted through our website.

Credit and Debit cards of Visa, MasterCard, Maestro Diners Club / Discover, UnionPay and JCB.

Delivery Methods

1. Courier

Our products are send with an additional shipping cost as shown in the table below:

*Parcels are delivered directly to your address.

The estimated time of delivery is 3 to 7 working days.
Orders are usually send the next working day, if only the product is available at our store.

If a product is out of stock, we will contact you by phone or email to inform you.

2. Pick up from store

Orders can be picked up from the Latest Thing store within 24 hours after placing the order, at no extra cost.

Refunds & Returns

The Refunds & Returns Policy applies to all products purchased from Latest Thing, subject to the following conditions:

1. General Returns:

1.1 Intact Condition:

Returns are accepted for any reason within 14 days of the purchase date, provided that the item is in its original condition and packaging, unused and undamaged.

2. Returns for Delivered Products:

2.1 Changes in Size/Color/Type:

You may request changes in size, color, or type of the product within 14 days from the day it was delivered to you.

2.2 Process for Exchange:

To proceed with an exchange, we will arrange with sending the new product at a cost of EUR 5 payable by cash on delivery. You are required to hand over the product for return to the same distributor who is responsible for the delivery of the replacement.

2.3 Condition of Returned Product:

Please ensure that the returned product is in the same condition as you received it, including its original packaging and must be unused. We do not accept returns or changes for items that have been washed, used, or lack proper packaging.

3. Returns for Store Pickup Orders:

3.1 Changes in Size/Color/Type:

You may request changes in size, color, or type of the product within 14 days from the day it was collected.

3.2 Condition of Returned Products:

Please ensure that the returned product is in the same condition as you received it, including its original packaging and must be unused. We do not accept returns or changes for items that have been washed, used, or lack proper packaging.

4. Defective Products:

4.1 Returns for Defective Products:

If you receive a defective product, you may return it within 14 days from the day you received your order.

4.2 Return Process:

To initiate a return for a defective product, please include the purchase receipt in the package.

5. Refunds:

5.1 Refund Process:

If you prefer a refund instead of a product replacement, it generally takes 5-10 working days from the day we receive your request to process the refund amount to your card or bank account.

Please note that all returns are subject to inspection and approval before a refund or exchange is issued.

For any further assistance regarding refunds and returns, please contact our customer support team.